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Frequently Asked Questions
Product
SKINES Super Collagen Melting Film is an innovative collagen mask that dissolves upon contact with your skin, delivering a concentrated dose of marine collagen directly to its deepest layers.
- Lifting effect
- Reduced wrinkles and fine lines
- Intense hydration
- Increased radiance and brightness
- Hypoallergenic nourishment
- Soothing comfort
- Enhanced skin elasticity
Yes, it's suitable for all skin types, including sensitive skin and can be used by pregnant or breastfeeding women. However, it's always recommended to do a patch test before applying any new product to your face
The key ingredient is 100% pure marine collagen sourced from New Zealand deep-sea fish. Additionally, it contains Hydrolyzed Collagen and Sodium Hyaluronate for further hydration benefits.
The recommended usage is 2-3 times a week at night.
- Cleanse your face thoroughly.
- Optional: Apply SKINES Super Peptide Mist (sold separately).
- Peel off the transparent film from the Collagen Film.
- Adhere the film to your face with the white collagen side facing inwards.
- Remove the outer sheet, leaving the Collagen Film on the fabric.
- Spray the film with SKINES Super Peptide Mist or water until it dissolves and absorbs into your skin.
- Apply additional mist after use (optional).
While not mandatory, using the Super Peptide Mist alongside the film is recommended for optimal results and to help the film dissolve more easily.
The collagen in SKINES Super Collagen Melting Film is derived from deep-sea fish species found in the South Sea off the coast of New Zealand.
The collagen molecules are under 300 daltons, which facilitate better absorption.
The patented NanoFibre Technology breaks down collagen into ultra-tiny molecules for deeper absorption.
SKINES Super Peptide Mist is a lightweight facial mist formulated with a blend of 12 peptides, top hydrating ingredients and essential plant extracts, designed to improve skin texture, elasticity, and hydration.
- Improved skin texture and elasticity
- Enhanced hydration
- Reduced appearance of wrinkles and fine lines
- Brighter and more radiant complexion
Yes, it's suitable for all skin types, including sensitive skin and can be used by pregnant or breastfeeding women. However, it's always recommended to do a patch test before applying any new product to your face.
The key ingredient is a Multi-Peptide Complex containing 12 peptides. Additionally, it contains the 7 Moisture Complex, Aqua Phytoplex, Epseama™, Niacinamide, Essential Plant Extracts (Rose, Witch Hazel, Tea Tree, etc.), and more.
The product can be used daily in your skincare routine.
- Cleanse your face thoroughly.
- Spray the mist evenly all over your face and neck.
- Allow it to absorb completely before applying moisturiser or other skincare products.
Yes, the mist can be used in conjunction with other products in your skincare routine. It can be applied as a toner after cleansing, or as an additional hydrating step before moisturiser.
The mist focuses on delivering a blend of peptides for overall skin improvement, while the film delivers a concentrated dose of collagen to target concerns like wrinkles and loss of elasticity. They can be used together for a more comprehensive anti-ageing routine.
Visible results will appear in days. However, individual results may vary depending on your skin type and concerns. Consistent use is generally recommended for optimal effects.
While the film itself offers various benefits, it's generally recommended to avoid layering too many products on top. After using the film and mist, consider following with a lightweight moisturiser to lock in hydration.
There will be a slight temporary stickiness due to the high concentration of collagen. This should subside after the film dissolves completely. Using a hydrating toner or mist like SKINES Super Peptide Mist can help reduce the stickiness.
Store both products in a cool, dry place away from direct sunlight and heat.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year round, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here in Australia will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Australia Post.
We use all major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
We allow 7 days from the date of purchase for the owner to claim their parcel. If it is unclaimed and returned to the sender, you forfeit your SKINES products, and you will have to place a new order.
Gold Coast QLD, Australia.
1 pm AEST.
$20 Australian Dollars
Other
We accept all major credit cards and payment methods, such as PayPal, Amex, Mastercard, Visa, Zip Pay, Afterpay, Klarna, and Apple Pay.
Yes. You can select Afterpay, Zip Pay or Klarna during checkout under the "Payment" tab.
When you are offered a discount code, you can apply it during checkout.
We take various measures to ensure your information is kept secure when purchasing online. If, for any reason, you believe your card has been utilised for a SKINES purchase without your authorisation, please contact us.
Please email wholesale@skines.online for more information.
You can contact us through our contact page! We will be happy to assist you.